Common Moving Terms
Accessorial Services – these are additional services such as packing your belongings or disconnecting appliances that you request the movers to perform or might be necessary due to the requirements of your landlord or certain special circumstances that arise. The movers will charge to provide these services beyond what they are charging to transport your belongings.
Advanced Charges – cost of services that are not actually performed by the moving company, but by a third party professional or craftsman at your stated request. The mover will pay the charges for these types of services and add those costs to your bill of lading in the end.
Agent – a small local moving company that is authorized to conduct moves on behalf of a much larger or nationwide moving company.
Appliance Service – this service is for preparing your big electrical appliances so they are safe for transport.
Bill of Lading – this is the actual receipt you get from the movers for your belongings and the signed contract to transport them. Before you sign the bill of lading you must read it in its entirety and make sure you understand everything. If there is something on the bill of lading that you do not agree with, do not put your signature on it until you are completely satisfied that everything is correct. This document is very important so you must not misplace or lose your copy.
Binding or Non-binding Quote or Estimate – a binding quote or estimate details the agreement that the carrier made in advance guaranteeing the total charges for your move. This is based on the volume of belongings being moved and the services agreed to on the quote. A non-binding quote or estimate is what the mover quotes as an approximation of what the move will cost. This is based on an approximate weight of everything being shipped plus the requested accessorial or other services. A non-binding quote or estimate cannot be used as binding on the mover. The final charges for the move will be based on what the goods actually weigh and whatever tariffs are in effect at the time of the move.
Carrier – the moving company hired to transport your household and personal belongings.
C.O.D. – cash on delivery for transporting goods by an individual shipper when payment is due at the time the goods are delivered at the destination residence, business or warehouse.
Expedited Service – when the mover agrees to transport the shipment by a certain agreed upon date in exchange for figuring the charges using a higher minimum weight.
Guaranteed Pickup & Delivery Service – this is an added service whereby the specific dates of service are being absolutely guaranteed. Under this arrangement the mover provides reimbursement if there are any delays. This constitutes a premium service, which is usually requires a minimum weight.
High Value Articles – these are items being shipped that have a value of over $100 per lb.
Inventory – an itemized detailed list of all your household belongings being moved. This list will indicate the number of each item and the condition of each.
Linehaul Charges – these are your charges for vehicle transportation only. You would be charged these plus any charges for additional services you request.
Order for Service – this is a document that authorizes the mover or carrier to transport your belongings.
Order Number – this is the number on the Bill of Lading that identifies as well as tracks the shipment.
Pickup & Delivery Charges – these are separate transport charges that are added on for transporting your belongings between the storage-in-transit (SIT) vault or warehouse and your home.
Shuttle Service – this is when a smaller truck or vehicle is used to transport your belongings to your home if the mover’s large truck and/or linehaul equipment cannot access your residence.
Storage-in-Transit (SIT) – this is temporary storage of your belongings in a vault or warehouse while your shipment waits for further transportation. This would be used in the event your new home is not yet ready to move into. This service must be specifically requested and may not exceed 90 days. You are responsible for the additional charges for Storage-in-Transit, as well as any charges for warehouse handling and for the final delivery.
Tariff – the carrier is required to publish a list detailing the rates and charges, the rules and regulations for performing interstate moves. This list is the tariff.
Valuation – this is how much the entire shipment is valued at, the worth in dollars of all the items being shipped. This added valuation charge pays the mover for taking on a greater level of liability than what is provided for in the basic transportation charges.
Warehouse Handling – this is an added charge that applies each time SIT services are requested and provided. This is to compensate the carrier for placing your items in warehouse storage and then removing the items from within the vault or warehouse.